T&C

BOOKING INFORMATION

To make a booking, please telephone us on 07907 386854 or email us at info@visitgreenbank.co.uk to confirm availability. We require a £75 deposit on booking (cheque payable to Mr Wall, please), the balance should be paid 8 weeks before your holiday. If the booking is made with less than 8 weeks before the date of booking, then the whole sum should be paid up at the time of booking.

Please supply the names of both people staying when you book, along with your full address and telephone number, plus email address if you have one. Please send to:

Mr D Wall, Sykefold, Skelghyll Lane, Ambleside LA22 0HG, UK.

TERMS AND CONDITIONS

In the event that you have to cancel your holiday before you have made your total payment (i.e. more than 8 weeks beforehand), we will do our utmost to re-let but reserve the right to retain your deposit.

If you have to cancel within 8 weeks of your holiday date (i.e. after you have paid in full), we will try to re-let for that holiday week, but if that is unsuccessful then we reserve the right to retain the total cost of your holiday. If we do re-let your holiday week, payment will be refunded as much as the value of the re-letted sum.

We therefore recommend that you take out holiday insurance that will cover this.

We  take time to ensure that the apartment is ready for your holiday, so please arrive after 5.00 p.m. The apartment should be left reasonably clean and tidy by 10.00 a.m. on the day of your departure.

In the case of an emergency, or if urgent maintenance must be done, we do reserve the right to access your cottage during your stay.

PLEASE let us know if something isn’t working so we have the chance to fix it for you during your stay!

Greenbank is for non-smokers only.

I’m afraid that we do not accept pets.

The apartments can only sleep the allocated number of people, and currently there is no availability for a cot.